How to Choose Your POS Solution
There is no denying the fact that, whether you’re opening your first retail store or are a seasoned store owner, a reliable and integrated POS system is a life changing tool. Oftentimes, a POS solution can mean success or failure for a retail business. However, it is important to ensure that you choose the right tool in order to achieve and maintain your trajectory for success.
An ineffective POS solution can cause unnecessary headaches, especially if your business is booming. The right equipment and solution will bring effectual change in your business, especially if you ensure that your staff are sufficiently trained. Here is how to choose your next POS solution:
1. Review your current setup
The first step towards choosing a POS solution is to review your current setup, equipment, and infrastructure. In the same breath, it is important to review your stock management processes, levels of staff capability, and your selected credit card payment processing system. Until this is done, it is impossible to make an informed decision on which POS system will best suit your needs.
2. Understand your workforce management
A POS system will assist your staff in streamlining processes which is why it is imperative that you make an effort to better understand your workforce management. Which employees are responsible for placing orders, for payroll, for legal logistics, and for stock management? Once you have sight of this, you will have a better understanding of how many employees need training, where your capabilities lie, and how to go about finding a solution that is user-friendly and efficient.
3. Do you have an online store?
The best POS system is the one that can integrate with your existing online store setup. If the two cannot efficiently synch, you may be in for endless challenges. The best way to go about looking for POS system that is fully integrated is to ask questions. Find a handful of service providers that appeal to your needs, and ask them questions. It is also important to ensure that you chat to your online store provider for clear answers about whether or not your shortlist of POS systems can work optimally with your existing store.
4. What IT assets do you have?
A back office setup with a computer and printer is imperative to a functioning POS system. This will enable you to effectively use your system to its full potential, while also printing reports and entering data. You will also need to ensure that you have an internet connection, a backup battery pack or charging unit, and – if your budget allows it – one or two tablets to allow employees to engage with customers remotely or, at least, from somewhere other than behind a desk or counter. Once you have checked that you’re sufficiently set up, you can look for a system that suits your setup. There is no point in doing all of the legwork and investing in a system that is too advanced or too slow for your technology.
Selecting the right kind of POS system for your retail business is an important step in ensuring business growth and success. If you are searching for a system but are not sure where to begin, contact us today.