IQ Retail Offers the Complete Package to Pool Solutions

Pool Solutions is a repair and maintenance company that specialises in swimming pools & spa baths. Pool Solutions used to be a part of Lawnmower & Repair Centre, another one of IQ’s clients, but eventually become a stand-alone business.

Pool Solutions has been an IQ client since the start of their business 13 years ago. They started out on IQ Retail’s legacy program, IQ DOS, and in later years upgraded to IQ Business – a more modern IQ solution. Pool Solutions have about three employees manning the office and then also have teams on the road made up of about 12 to 15 employees daily.

The IQ Business solution offers you everything you need to empower your business in the distributive and retail trades. The system is a broad based financial and functional solution that utilises the latest business trends and best practises to hand those vital controls back to your business. This fully integrated solution gives you an edge in the market, with up-to-date forex revaluations in accounts payable and receivable, while the customised reporting functionality gives you continuous access and control.

Hester van der Merwe, Account Manager at Pool Solutions, said “When we took ownership of Pool Solutions, we inherited IQ as it was already installed. We are now glad we inherited the system as we use our IQ system on a daily basis. We do a lot of transactions, easily about 500 transactions per week, including invoicing and job cards. The printout process is fairly straight-forward and easy to do. It’s an easy program to use, it makes everything simplistic and is user-friendly. For instance, if you do not have a surname for your customer and you need to check details, there is a lookup function that is quite nifty and makes searching for data much faster.”

Hester further commented, “IQ Retail is an all-in-one solution for all of our needs, and it makes our lives easier on a day to day basis. It is a complete package, with inventory, accounting, tracking, quotation and sales tracking software, which makes it great.”

A client since 2007, IQ Business’s bespoke functionality has provided Pool Solutions with:

  • Streamlined operational processes
  • Improved stock management
  • Integration of debtors, stock and general ledger
  • Streamlined critical control processes
  • Improvements in all areas of stock & supply chain management
  • Reconciliation of stock quantity movement
  • Comprehensive stock reporting and customisation of standard reports
  • Multiple stock ordering formulas per stock item
  • Email statements and invoices to customers
  • Strong back-dating functionality
  • Customised reports and advanced filtering engine

About Pool Solutions

Pool Solutions offers the following services:

  • Pool building
  • Pool heating
  • Chemicals
  • Acid washes
  • Clean-ups
  • Repairs on equipment
  • Safety equipment (pool alarms & nets)
  • Weekly maintenance service
  • Water testing
  • Leak detection and repair
  • Resurfacing
  • Complete parts department
  • Pumps/filters/chlorinators
  • Spa maintenance
  • Pool covers & nets
  • Pool pillows